Store orders arrive as WhatsApp photos, emails and voice notes, and head office enters every line by hand. A typo becomes a credit note, then an argument.
Money leaks in small pieces: an invoice that doesn't match the order, a credit note that never arrives, a deduction nobody resolved. That is the margin.
Your busiest store runs the process as it was designed. The newest one runs it from memory, and the variance lands on head office as a month of questions.
The proof sits everywhere: the goods receipt in one store, the credit note in an inbox, the supplier's version in a portal. Finding it becomes the work.
AI agents that enter store orders, keep shelves stocked, and settle supplier statements, inside the core systems you already run.
Every line is checked against your item file, the agreed price and stock on hand. What ties out enters your ERP before cut-off, and the newest store lands like the busiest. An unmatched line or a price conflict goes to your team.
Nina · Order Intake
Store 41 · morning order
Entered in SAP · 62 lines
New items are set up once, their attributes standardized on one record. That record reaches your POS and ecommerce channels the day it changes, and every store order line is matched to it. The listing and the order trace to one place.
1,204 items current today
Live · Shopify + Amazon
Item file · every channel
Enriching listings across all channels
Each item is set against your reorder points and the demand at that location. Below its point, a store gets a replenishment order drafted in your ERP for your team. The points stay current as demand shifts, and excess surfaces as early.
Nora · Inventory
Top mover · last 24h
Vitamin C Serum 30ml
Confirmations arrive by feed or EDI, checked against the order date and store need. Quiet suppliers get chased in their language and time zone. A slipping date reaches your team days before the shelf feels it, GFR and GNFR alike.
Ron · Procurement
PO pipeline · Q2
$184K inbound
Every invoice is three-way matched to the purchase order and receipt. Matched lines post to the ledger. Price creep, short shipments and duplicates become deductions with proof, held from the next payment run for your AP team to approve.
Eva · Accounts Payable
Hollowbrook · statement
Queries sent to the supplier automatically
A return or a question arrives by email, chat or phone, with the order, payment and delivery. What your returns policy clearly covers becomes a refund or a replacement, inside limits your team sets. A dispute reaches your team with context.
Ryan · Support
Returns Queue
#7821 · Vitamin C Serum 30ml
Refunded#7818 · Retinol Night Cream
Replaced#7814 · Gift set · 3 items
Reviewing#7809 · Hyaluronic Booster ×2
EscalatedRyan notifying customers instantly
AI agents that work on top of the POS and ERP you already run and execute your chain's daily operations end to end.
A statement reconciled, a fast mover running low, supplier dates in review. The credits get claimed, line by line.
EvaAccounts Payable22m agoHollowbrook's statement runs 1,180 lines and all but three tie out. Three agreed credit notes were never issued, $2,940 together · I'd hold that from Thursday's run and claim them.
1,177 of 1,180 lines reconciled
Three credit notes are agreed and still unissued, $2,940 in total. Holding that amount from this run keeps each deduction documented against its line.
Supporting evidence
Still open
The agents run on top of the systems you already have.
No rip-and-replace.
+ Any core system
You see it running on your own data within four weeks. One job first. Once it is doing the work, we add the next.
No migration, and no new screen for your team or your stores. Blocks reads and writes in the POS and ERP you already run. The work moves. The tools stay.
All of it. Track and review every action an agent takes, give feedback, redirect priorities. You decide which steps follow a fixed rule and which are left to judgment. You direct, they execute.
We do. A named team builds it, watches it and improves it with you, so your team stays on the exceptions and the decisions. The platform is there when you want to build something new.
We sit with your teams and learn your processes. Each agent gets the context and access it needs, so from day one it knows your item file, your suppliers and your store standards. Judgment stays with your team.
You teach it, like a new employee, and it improves. Every action is logged: the document it read, the rule applied. Your team sees and corrects it the same day. Our experts are with you all the way.
Yes. Nothing changes for them. Nina reads the photo, the email or the voice note, matches it to your item file and enters a clean order, so nothing new gets rolled out to the stores.
Yes. Blocks reads and writes across your POS, ERP and supplier feeds or EDI: SAP, NetSuite, Shopify, any core system. Store orders and supplier statements land in the records your team works in.
Work with us
Dedicated ops support
A hands-on partner who maps your processes and gets you to deployment.
Customized system architecture
We design the exact system around your most ambitious workflows.
End-to-end implementation
From setup to go-live, we handle every step of the build.
Enterprise-grade protection is built into every layer, so your data stays where it belongs.
Role-based permissions & SSO
Enterprise SSO and 2FA with granular, role-based access control for every team member.
Per-agent guardrails
Set strict operational boundaries for every agent. Define exactly what data they can access and which actions require human approval.
Budget & Spend management
Maintain complete financial control with per-agent budget limits and real-time spend monitoring across your entire AI workforce.
Full version control
Complete version history on every agent and workflow. Track every change and roll back instantly if something behaves unexpectedly.
SOC 2 Type II
Independently audited and certified compliant. Your data stays protected, meeting the highest regulatory standards.
API access & Multi-tenancy
Secure, isolated environments with full API access, ensuring your data never crosses boundaries and integrates safely with your stack.
